by Emmanuel Urua
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Job Description

To manage the provision of Human Capital (HC) Shared Services within the country of operation in accordance with regulatory and legislative requirements, and to guide and lead the implementation of HC policies/guidelines and services.


Human Capital (HC) Continued Improvement

  • Evaluate and modify current HC processes and procedures to increase efficiencies
  • Lead the HC team in establishing best practices, standardization and process governance
  • Manage key projects including HCIS implementations/upgrades, year-end processing, etc.

Payroll, Compensation & Benefits

  • Manage the provision of day-to-day payroll activities through to final authorization of payroll and release to the bank for payment
  • Manage year-end processing including testing, year-end adjustments, etc.
  • Ensure that payroll processes comply with country regulations and applicable legislation

Human Capital Data and Reporting

  • Continually audit for exceptions in HC Data
  • Monitor data for trends and perform root cause analysis
  • Implement appropriate controls and quality checks to ensure shared services is the custodian of accurate and reliable data
  • Monitor and report on HC metrics
  • Analyse and interpret HC information for reporting

New Appointments, Onboarding & Exit Procedure

  • Process managerial appointments and promotions and prepare circulars on managerial appointments and promotions
  • Develop and implement the deployment of new-hire onboarding and training to ensure a consistent employee experience
  • Oversee the employee exit process in accordance with policy and procedure

Stakeholder Management

  • Participate in weekly Core Team Meetings and monthly Performance Review Meetings
  • Provide the necessary updates on Shared Services
  • Liaise with the respective HCBPs to provide mentorship and coaching to deliver on HC administration initiatives within the country
  • Foster collaboration across functions and ensure smooth implementations around HC Shared Services solutions
  • Collaborate with subject matter experts to implement and deliver HC solutions and services in support of business objectives
  • Manage all 3rd party relationships and service-level agreements

Budget Management

  • Develop the annual budget for Shared Services based on operational and financial targets
  • Monitor the operating budget to ensure expenditure is aligned to budget allocations
  • Address budget variances to clarify over or under-spend
  • Authorize expenses as per delegation of authority

Skills and Experience:

  • 4-year BSc degree in Human Capital Management or related field
  • 6+ years’ experience in HC Administration / HR Service Centre

Managerial and Technical Competencies:

  • Knowledge of HCIS and payroll systems (PeopleSoft, Oracle, SAP, etc.)
  • Knowledge of the applicable HC legislation
  • Knowledge of Human Capital best practice
  • Proficiency in Microsoft Office (including Word, Excel, PowerPoint)
  • Data extraction and analytical skills using the appropriate tools
  • Project management skills
  • Reporting skills

Generic Competencies:

  • Communication skills
  • Interpersonal skills
  • Problem-solving skills
  • Planning skills
  • Time management skills
  • Attention to detail
  • Ethical
  • Confidentiality

Location:  Lagos State, Nigeria.


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