Job Description
RECOVERY AGENT
As a Loan Recovery Officer, your responsibility is to recover delinquent loan accounts working with customers
Overview
Renmoney is a financial institution that strives to make finance simple and accessible. We leverage data-driven insights to offer useful financial products for personal and business needs, from loans to savings accounts to investments. RECOVERY AGENT
Role Description
This is a contract role as a Loan Recovery Officer at Renmoney, located in Lagos with on-site work flexibility. As a Loan Recovery Officer, your responsibility is to recover delinquent loan accounts by working with customers to establish repayment plans, following up on payment arrangements, and taking action to minimize company losses.
- Implement Recovery strategies on all accounts in arrears by engaging the customer through the telephone, e-mails, and physical visits to demand payments on overdue accounts. RECOVERY AGENT
- Verify information of overdue arrears and follow up with a call and physical visit
- Investigate and resolve discrepancies in the customer’s payment schedule and repayment instruments. Job
Qualifications
- Proven working experience as a Loan Recovery Officer with at least 1 year of experience
- Analytical thinking and problem-solving skills to identify potential risk factors and design solutions
- Experience working with a Bank or Microfinance bank as a Loan Recovery Officer
- Experience using standard office software, including Microsoft Office and Google Suite
Location: Lagos State, Nigeria Hybrid.
Apply: RECOVERY AGENT
