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Job Description
In this role you would be responsible for building and maintaining relationships with a company’s clients or customers. They act as the primary point of contact between a business and its customers, and are responsible for ensuring customer satisfaction and maximizing sales opportunities.
Responsibilities
- Building and maintaining strong relationships with clients or customers.
- Understanding the needs of clients and ensuring their satisfaction.
- Identifying new sales opportunities and generating revenue for the company.
- Collaborating with internal teams, such as sales, marketing, and customer support, to ensure customer success.
- Managing and resolving customer issues and complaints in a timely manner. Developing and executing strategic account plans to achieve business objectives.
- Providing regular updates to customers on the status of their accounts and any relevant company news or product updates.
- Analyzing sales data and creating reports to present to management. Staying up-to-date with industry trends and competitor activity.
- Attending industry events and conferences to network and promote the company’s products or service.
Qualification
- Minimum of 5 years of sales and business development experience with increasing levels of responsibility.
- Demonstrated experience in revenue generation and sales, managing complex projects and growing/scaling an unstructured business
- Experience working in a matrix, extremely dynamic, fast-paced, results-oriented multi-country environment; and prioritization.
Location: Nigeria – Lagos & Abuja
