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Job Description
To execute business development strategy according to plan and detailed activities concerning Interswitch’s overall development strategic direction. To report findings and obtain approval from respective heads on business development strategy execution and operations as well as complying with sales regulatory requirements.
Responsibilities
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
- Attend meetings led by the respective Head, along with relevant stakeholders, and acquire client needs on sales and business development processes and requirements.
- Execute mitigation activities in line with communicated requirements. Use strategic planning systems and protocols to support others.
- Evaluate and suggest sales strategy improvements and support new customers’ identification.
- Implement efficient customer communication and feedback channels. Identify and negotiate sales deals that promote sustained income.
- Analyse business operations and strategies to identify new opportunities. Identify cost reductions to increase sales revenue.
- Set clear objectives for each sales call or meeting; use standard materials to
make a presentation to the customer and ask relevant questions to evaluate the customer’s level of interest and to identify and respond to areas requiring further information or explanation. - Analyse consumer behavior to meet product demand and preferences. Perform competitor analysis towards an increased market share.
- Identify the products or services that best meet the customer’s stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price / terms and conditions of sale.
- Delegate writing proposals to interns and liaising liaise with other departments to align strategies.
Review developed deliverables before submitting them to the respective Head. - Develop and implement a customer contact plan to communicate product launches and engage potential customers in relevant sales campaigns to build new relationships. Act as the first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.
- Build and maintain long-term relationships with contractors, clients, and consultants in the business development ecosystem.
- Collate and analyze data using pre-set tools, methods, and formats (involves working independently).
Contribute to the preparation of various data and analytics reports. - Report findings and obtain approval from respective heads on business development strategy execution and operations.
- Develop weekly progress reports which include activities progress against set timelines, key risk and control indicators, and overall improvements on current processes and procedures that minimize relevant risks and submit reports to respective Heads.
- Provide expert input on all aspects of pipeline maintenance, construction, and operation.
- Could involve performing expert-level tasks or supervising others to do the same.
- Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns.
- Act as the first point of contact for routine customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.
Qualification
- University First Degree in Business Administration, Sales, and Marketing, or Finance-related field.
- At least 4 years relevant experience in Business Development and client-facing roles ideally within reputable financial institutions.
- This will enable the job holder to deal with the majority of situations and to advise others.
Location: Lagos, Nigeria.
For More Information: BUSINESS DEVELOPMENT EXECUTIVE (FOR POOLING ONLY)
