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COMMUNITY MANAGER-VACANCY AT STEPHEN AKINTAYO FOUNDATION

COMMUNITY MANAGER

by Emmanuel Urua
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Job Description

COMMUNITY MANAGER

responsible for managing and engaging with the organization’s online community in a way that builds brand.

Overview

The ideal candidate will be responsible for managing and engaging with the organization’s online community in a way that builds brand awareness. They will work cross-functionally with internal partners to understand business objectives to communicate effectively with customers.

Responsibilities

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image, and video content for social media accounts Job
  • Respond to comments and customer queries promptly
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR, and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals, and journalists
  • Stay up-to-date with digital technology trends

Qualification

  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands-on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • BSc degree in Marketing or a relevant field

Location: Lagos State, Nigeria.

Apply: COMMUNITY MANAGER

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