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Job Description
mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies.
Responsibilities
- Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual.
- Provide weekly business updates and performance of assigned Pharmacies.
- Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary.
- Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.
- Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.
- Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support.
- Tracking of outliers from facility’s order request to inform formulary additions
- Tracking of revenue (weekly and monthly) and cash deposits
- Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.
- Liaising with tech/product to provide support on the use of BLOOM and Ordering app.
- Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.
- Coordinate with SCM to manage expiries and its withdrawal.
Job Requirements
- An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
- A strong work ethic and proactive “can do” attitude which requires minimal supervision
- Fluent English with excellent writing, verbal, analytical, and organizational skills
- Proficient in Microsoft Office Suite, specifically Excel
- Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
- A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative
- Pharmacist, Pharmacologist, Pharm Technician