Laundry Manager – Vacancy At Folawej Laundromat

• • Help increase the delivery expectations and customer experience (Important)

• Manage the entire operations of the organization and ensure that processes are followed
• Managing a small team to ensure that all services provided meet the quality standards required.
• Teamwork with other employees will need to be enhanced to ensure a seamless service to all our customers.
• Solve problems “head-on” and keep track of people.
• Challenge and inspire yourself to deliver business growth
• Drive passion and energy within the team to deliver performance, always keeping a firm eye on costs of delivery and profitability, and ensuring continuous improvement where possible
• Third-party and vendor engagement is very key to this role
• Expected to proactively and promptly report any identified issues, or equipment failures to prevent downtime in operations
• Accountability for cash accounting compliance and that all related policies are implemented and upheld
• Your mission will be quite exciting and there will be things that need to be sorted and implemented to achieve your goals.

Requirements:

• Minimum academic qualification of Bachelor’s degree in any related field
• Minimum of 5 years of work experience working in a similar role
• Excellent communication and customer rapport-building skills
• Be polite and respectful to all customers
• Active listening skills and very good reporting skills
• Experience in cold-calling customers regularly
• Proficiency in Word, Microsoft Outlook, Teams, and Zoom as well as adapting to other systems or programs used internally
• A natural sense of order and planning can prove that you have managed people towards success in the past.
• Flexible to completing different tasks depending on demands
• Understand and apply the good principles/practices of Teamwork
• Follow processes while we welcome great ideas.
• Adaptable and always have the customer at the forefront of your mind
• Professional and business-like, a collaborative personality, and able to thrive in a team-centred approach
• Accurate with a keen eye for detail and hard-working and focused
• Previous administration experience in a busy office environment
• Ability to work at pace and react to the changing needs of the customer
• Ability to deal with tough situations in a calm and professional manner

Location: Candidate must reside within Lekki, Ajah, and the environs.

Remuneration:

• NGN 150,000 -NGN 250,000 monthly.
• A performance-based annual bonus
• 28 days of holiday
• Training & Development and opportunities for continuing professional development
• A great team of colleagues to work with
• Weekly Lunch Allowance• Medical benefits

Location: Nigeria.

For More Information: Laundry Manager