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Job Description
are currently seeking a highly motivated and detail-oriented ATM Card Operations Specialist to join our team in the financial industry.
Responsibilities
- Oversee day-to-day operations of ATM services, ensuring smooth functionality.
- Collaborate with relevant teams to optimize and enhance ATM user experience.
- Monitor and analyze ATM transaction data to identify patterns and opportunities for improvement.
Card Issuing Business:
- Leverage expertise in card issuing operations, both online and offline.
- Work closely with the card issuing team to ensure efficient and secure card processes.
- Contribute to the development and implementation of new card products and services.
Copywriting:
- Create clear and compelling copy for communication materials related to ATM operations.
- Craft messaging for card products and promotions to attract and engage users.
Market and User Research:
- Conduct market research to stay informed about industry trends, competitors, and user preferences.
- Perform user research to gather insights and feedback for continuous improvement.
- Use research findings to inform decision-making and enhance the overall user experience.
Qualification
- Bachelor’s Degree in Business, Finance, or a related field with 4-6 years experience.
- Proven experience in ATM operations, particularly in a fintech environment.
- Familiarity with card issuing processes and a deep understanding of online/offline card operations.
- Excellent copywriting skills with the ability to create engaging and informative content.
- Strong analytical and research skills, with experience in market and user research.
- Detail-oriented with the ability to manage multiple tasks in a fast-paced environment.
- Effective communication and collaboration skills.
How to Apply
Interested and qualified candidates should send their CV to: julius.olaoluwa@palmpay-inc.com using the Job Title as the subject of the mail.
Location: Ikeja, Lagos, Nigeria.
