255
Job Description
The role of Sales Officer-Fixed Line is an executive position and reports to the Business Head/Area Sales Manager. Lead Generation, Lead Management, selling skills, and extensive sales knowledge are required to succeed in this position. One also has to have sales experience, particularly in a person-to-person setting
Responsibilities
- Cold Calling in designated coverage cluster of Home Estates
- Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
- Send daily report and updates as required by ASM/FBB Head
- Conduct Sales Meetings with Clients at their premises/homes
- Follow up with leads on daily basis for sales generation
- Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
- Liaise with Customer care team to help customers in recharging and resolution of complaints as part of customer retention and life cycle management.
- Develop, build, and manage a client base for references and repeat sales
- Handle the sales process at each stage from prospecting to product description to CAF sign up with payment collection and finally installation of broadband connection at customer premises
- Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
- Prospect new clients via sales calls, direct mail, email, WhatsApp and networking events
- Appoint SSA and build relations with them to generate leads
- Participate in trade shows, conferences, and community events to help promote the residential sales programs
- Tracking of competition in our service areas for their presence and tariff plans
Qualifications
- Self-Motivated and Self Starter
- Ability to communicate effectively and handle customer queries
- Bachelor’s degree in Business Administration, Business Management, Statistics or a related field.
- 2-3 years of relevant sales experience
- Direct sales experience from Telecom/ISP only.
- Required experience from any of the ISP’s or MVNO in Nigeria like IPNX, ISN, Cobranet, Fibre1, VDT, Swift, Hoops telecoms, Ngcom, Mangonet, Mainone, Airtel. MTN, etc
- Candidate should have door to door, front line, cold sales and direct sales experience only.
- Age between 25 and 35 Years.
- Ability to work independently and without supervision
- Well-organized and detailed approach to work is an added advantage.
- Job changing should not be too frequent.
- Time management is key
Location: Lagos, Nigeria.
For More Information: SALES OFFICER
