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SENIOR BUSINESS DEVELOPMENT LEADER-VACANCY AT VISA

SENIOR BUSINESS DEVELOPMENT LEADER

by Emmanuel Urua
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SENIOR BUSINESS DEVELOPMENT LEADER  – Job Description

Manage all aspects of the relationship between Visa and assigned Clients with a focus on business growth and client satisfaction. Manage the setting, direction, and implementation of country & business strategies, objectives, and plans within assigned Clients to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services.

RESPONSIBILITIES

Strategic Leadership

  • Lead the development of strategic plans for assigned Countries and Clients by integrating and setting priorities based on information about the markets, Client business plans, Visa priorities, and competitor activities.  Ensure the plans are shared, understood, and bought into by specialist divisions within Visa.
  • Manage financial performance, forecasts, and budgets. Grow the business by developing solutions using Visa’s products and services that address clients’ business needs. Identify metrics and success factors for business growth.
  • Monitor, analyze competitors, and develop, and respond to competitors’ strategies.
  • Cultivate close relationships with decision-makers of merchants, issuers, acquirers, financial institutions, governments, central banks, regulatory institutions, and partner companies (as relevant) to stay abreast of their strategies, priorities, and business issues.
  • Represent Visa within the market across sales, regulatory affairs, corporate and social responsibility by speaking at conferences and business meetings and undertaking media/public relations activities to shape perceptions of Visa. Work with regional functions to maximize the utilization of Visa resources
  • Proactively work with regional functions (finance, product, marketing, corporate relations, merchants, digital, compliance, risk, HR) to ensure that each function is aligned and actively supports the strategic agenda of the country.
  • Provide an integral feedback loop to regional functions and other regions on client-related issues to help shape and address client needs and develop meaningful solutions

Client Leadership:

  • Provide oversight on country strategy and key account plans, prioritize and coordinate product, client, and brand marketing initiatives in conjunction with global and local marketing teams. Ensure Playbook is developed as required by each client segment and achieves intended goals and results.
  • Lead client sales function, ensure enterprise, country-specific targets and objectives are met or exceeded (direct line responsibility for client sales)
  • Directly manage the 3 largest accounts in Nigeria that account for over 75% of the revenue.
  • Work with the mid-market manager to influence the growth of revenues from these clients for the country.
  • Monitor the development of the banking, financial services, and payments industry, analyze trends, and understand factors affecting the current and potential business results of Visa. Adapt business strategy to protect existing business as well as capitalize on new opportunities
  • Understand and influence product positioning and pricing of Visa and competitors’ products in clients’ product portfolios
  • Develop a pipeline of innovative and differentiated product and service capabilities that are targeted at delivering enterprise objectives, strategies

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

  • • Bachelor’s degree or equivalent qualification
    • 12 or more years of industry experience, preferably in payments
    • Excellent written and verbal communication and presentation skills.
    • Experience in client-facing roles with multiple key clients and stakeholders, ideally including financial institutions (banks), large retailers, multinationals, governments, local partners, etc.
    • Strong experience in the Banking, Financial Services sector, Mobile network, Fintechs, Government, and card payment experience essential
    • Excellent knowledge of Visa, other payment systems, card products, and the activities of different payment systems in the relevant markets.
    • Ability to manage varied indirect reporting relationships at all levels of the Visa and Client organization.
    • Sales Experience.
    Personal Characteristics
    • Self-starter.
    • A connector of people, communities, and clients within the country and across Visa.
    • Highest standards of ethical conduct and integrity. Proven operator in line with the following key attributes, ability to develop strong client partnerships, highly innovative & collaborative, integrity, focus on people development.
    • Curious, actively seeks feedback, and willingness to learn. Open to trying new things, and with a good dose of professional humility.
    • Role models the leadership principles and creates an environment. Where people can be at their best to build a strong community.
Location: Lagos, Nigeria

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