Store Manager at Micmery Maven

Store Manager at Micmery Maven

Job Description

To ensure the store aligns with the operational objectives of the company and apply the resources of the store implement all approved strategies to raise the customer pool, provide customer satisfaction, and optimize profitability.

Responsibilities

• Daily posting of Cashiers to tills as well as merchandisers, and brand reps.
• Carry out the start-of-day SOP and ensure the End-of-day SOP is adhered to
• Manage staff attendance and daily Spot Roll Call for all Staff by Department/Section (Back up for Staff Attendance Record)
• Ensure the store is “clean” and “safe” both inside and outside – for all customers, contractors, staff and visitors
• Keeps Daily stock adjustments records, Reports Observations and problems to relevant departments such as warehouse, inventory, ICT, etc., for necessary action, and manage stock update: Shelf stock and System Stock Level Balance
• Ensure strict compliance with all relevant company policies and SOPs such as Pricing/price slash, dress code, reporting, Purchasing, receiving/confirming Stock, Reorder list, Shelf Tagging, Price mismatch, Shelf Sharing, Product cleaning, etc.
• Ensure staff discipline or otherwise liaise with the HR department to manage indiscipline as may be appropriate
• Ensure adherence to Regulatory/Business Certifications e.g., Health, Fumigation, Water Analysis, Food Handlers, etc.
• Review of Expiry Product Record (at least two times a week with sign-off with date of his review)
• Liaise with the category buyers for all product purchase, returns from locations (before it is affected) and new vendor
• Monitors Stock availability in the shop, Liaise with the WH
• Manager on Stock delivery schedule from the central warehouse
• Identify, collate, review, slow-moving and report slow moving and damaged stock by department/product category.
• Manage price changes – action new instructions, verify those discontinued, advice to inventory
• Keep updated about product SKUs, packaging presentations, offers, and promos in liaison with the Commercial department
• Monitor the activities of the competition close to the store and be sensitive to changes in customer behavior
• Manage customer feedback and complaints while driving teamwork to ensure customer satisfaction and return
• Manage the store resources – petty cash, premises, utility (generator, etc.)
• Manage and supervise contractors (plumber, electrician, carpenter, etc.) to ensure safe, efficient, and timely job delivery
• Act as an ambassador of the company and manage information flow (non-disclosure) within and especially with visitors
  All other duties assigned

 Qualification

• B.Sc. or HND in any discipline – preferably in Business Administration / Membership of NIM is an added advantage
• EXPERIENCE, ABILITIES AND COMPETENCIES
• 5 years cognate experience from a retail business / FMCG sector, 3 of which is in the capacity of ‘Manager’ or ‘Supervisor’Interested candidates should send CV’s to info.micmerry@gmail.com using position as the subject.

Location: Anambra, Nigeria.

For More Information: STORE MANAGER