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Job Description
New market trends, and sourcing for products that will meet consumer demands for travel and tourism.
Responsibilities
- BSP and its billing systems operations.
- New market trends, and sourcing for products
that will meet consumer demands for travel and
tourism. - Effective and efficient service delivery towards
customer enquiries with a view to surpass
expectations. - The necessary KPIs required for Travel Agency
Operations. - Organisation of Agency Operations and related
documentations - Staff and performance management.
- New business innovation and ideas to improve
sales. - Liaison with other travel partners (airlines, hotels
etc) with a view to manage bookings and
schedules. - Smooth and efficient running of the business
operations. - Knowledge and understanding the use and
intricacies of online booking engines. - Credit disbursement/instalment payment for
airplane tickets - Facilitation of Passport & Visas issuance.
- Booking and support services required for Cruise
Market in Nigeria / Royal Caribbean. - Educational Tours for Students within and outside
Nigeria.
Qualification
- Held similar position in previous employment
- Good negotiation skills and relationship with various
airlines. - GDS experience– Amadeus and Sabre will be an
added advantage - Excellent customer service and client management
skills. - Overall travel knowledge
- Proficiency in ticket issuance (Issue & Re-issue of
tickets) - Possess good understanding of the GDS billings by
IATA - Possess good contact base with tour companies
(Local and International).
Location: Lagos State, Nigeria.
For More Information: TRAVEL CONSULTANT
