HOUSEKEEPING MANAGER-VACANCY AT ACCORHOTEL

Job Description

Be responsible for the daily administration and operation of the Housekeeping Department. Ensure all guestrooms, public and back of the house areas (excluding kitchen areas) are maintained to standard and meticulously cleaned. Ensure staff are trained and have the equipment to consistently deliver outstanding room products and personalized service. Provide guests and colleagues with a safe environment to stay and work in.

Responsibilities

• Oversee administration and management of the Housekeeping operation and ensure all service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
• Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met
• Manage the departmental budget in a fiscally responsible manner
• Monitor labor costs while ensuring effective scheduling and department productivity
• Ensure lost and found procedures are followed through accurately and consistently
• Act as liaison for all external contractors and vendors