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Job Description
Payforce by FairMoney empowers businesses to drive mass adoption of digital and financial services to the underserved populations in their communities.
Responsibilities
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge, and Bar and Hotels) and developing & deploying strategies to increase sales revenue
- Engaging with a portfolio of merchants to introduce them to our products
- Onboard and retain the merchants and nurture those key relationships over time
- Being able to help the merchant resolve issues/complaints on the spot or escalate to customer support when necessary
- Coordinating pre-sales and post-sales follow-up
- Hit target quotas for set KPIs (Transaction value, volume, and revenue)
- To achieve their daily, weekly, and monthly target of transactions
- To reactivate the inactive accounts by calling, and visiting them
- Monitoring market trends and providing regular competitor feedback
- Have a good understanding of the business’s products or services and be able to advise others about them
- Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners
Qualification
- A minimum of 4 to 6 years of experience in the Merchant business
- Must have an Android phone
- Ability to self-motivate and manage self
- Good communication and interpersonal skills
- Customer orientation and ability to adapt/respond to different characters
Location: Ogun State, Nigeria.
For More Information: KEY ACCOUNTS MANAGER
