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Job Description
We are looking to hire a Key Accounts Manager to join our Sales team. To do well in this role, the successful hire will need to have a very fine eye for sales and Customer relationships. Below are the roles and responsibilities but not limited to
Responsibilities
- He/She will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries and restaurants, Lounge and Bar and Hotels) and developing & deploying strategies to increase sales revenue.
- Engaging with a portfolio of merchants to introduce them to our products.
- Onboard and retain the merchants and nurture those key relationships over time.
- Being able to help the merchant resolve issues/complaints on the spot or escalate to customer support when necessary.
- Coordinating pre-sales and post-sales follow-up
- Hit target quotas for set KPIs (Transaction value, volume, and revenue).
- To achieve their daily, weekly, and monthly target of transactions
- To reactivate the inactive accounts by calling, and visiting them
- Monitoring market trends and providing regular competitor feedback
- Have a good understanding of the business’s products or services and be able to advise others about them
Location: Lagos, Nigeria.
For More Information: KEY ACCOUNTS MANAGER