ASSOCIATE PRODUCT MANAGER-VACANCY AT FLUTERWAVE

Job Description

We are seeking a highly skilled and experienced Associate Product Manager to join our Offline Business team.

Responsibilities

• Understand the pain points and needs of customers and prospects.
• Work closely with the lead PM to understand the product vision, roadmap, and rationale for the key features and capabilities.
• Work with internal stakeholders to translate business needs into product requirements from product marketing, legal, compliance, regulatory, risk, settlement operations, customer experience, and executive management.
• Properly document these product requirements in a format easily understood and accessible by all stakeholders.
• Define and build features that increase the overall customer retention and conversion rates of existing products.
• Work with designers, developers, QA testers, and subject matter experts to get requirements well-scoped, designed, tested, and launched.
• Be able to drive disruptive innovative solutions in a customer-centric and agile environment.
• Monitor and understand the key metrics governing your product features, to continuously improve them through ongoing product innovation.
• Work with design & engineering to conduct experiments (A/B tests) to optimize the product in pursuit of an improved customer experience and business metrics.
• Be able to analyze data with or without the data team to identify new business opportunities as it relates to your product area.
• Establish product delivery timelines in close collaboration with the development team.
• Keep stakeholders updated on product development, timelines, and trade-offs.

Qualification

Required competency and skillset to be a waiver :

• Bachelor’s Degree with at least a Second Class Upper.
• A minimum of 5 years of work experience, with 4 years of relevant product management or technology development experience in the payments/fintech space
• Excellent understanding of the POS and offline payments technology – locally and globally.
• Demonstrated success in defining/and launching excellent consumer or business-facing features.
• Proven ability to understand the business and engineering terminologies and engage both sides effectively.
• Ability to display a strong sense of ownership in a fast-paced environment.
• Desire to dive into and learn a specific domain.
• Excellent knowledge of the agile methodology.
• Excellent communication and project management skills.
• Experience working in payment terminal services is a plus.
• Ability to make decisions and adapt quickly to change.

Location: Lekki, Lagos (Hybrid)

For More Information: ASSOCIATE PRODUCT MANAGER