Home » IT EXECUTIVE- VACANCY AT SMILE 360 DENTALSPECIALIST

IT EXECUTIVE- VACANCY AT SMILE 360 DENTALSPECIALIST

IT EXECUTIVE

by Emmanuel Urua
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Job Description

The IT (User Support) Officer to provide technical support & assistance to individual users and teams across the Organization by installing, configuring, testing and upgrading computer hardware & software where required; contributing to the detection & resolution of various issues to ensure the smooth operation of the Organization’s IT infrastructure.

Responsibilities

  • Installation, set-up and sharing of desktops, laptops, printers, scanners etc. across the Company’s LAN/WAN.
  • Set up new users’ accounts & profiles, handling related e.g., password issues.
  • Create and deploy email configuration, user, and file permission over the network.
  • Provide user support for all staff of the Organization through a series of actions (face-to-face, via email/messenger platforms or over the phone,) to help set-up systems or resolve issues.
  • Deploy, monitor and maintain network infrastructure (IP address, subnet mask, static routers, switches, DHCP switches, DHCP servers, wireless access points etc.).
  • Conduct of basic troubleshooting/diagnostics of system & network problems, basic repairs or upgrades of computer hardware, software and peripherals e.g., printers.
  • IT Project Management support.
  • Liaise with relevant vendors/suppliers/contractors etc. on behalf of the Organization.
  • Provide administrative support to the IT team, including generation of various documents, manuals and reports.
  • Perform others functions as may be assigned by the IT Coordinator.

Qualification

  • HND qualification
  • 2 – 3 years’ relevant work experience in the same or similar role.
  • IT user-support specific skills (LAN/WAN, TCP/IP, network security & MS Office support) and experience.
  • Strong verbal & written communication skills.
  • Excellent interpersonal skills.
  • Must be analytical, with a logical approach to problem-solving.
  • Well-developed time-management skills, with the ability to prioritize multiple assignments.
  • Understands discretion and can handle confidential & sensitive data/information accordingly.
  • Can demonstrate job commitment and personal flexibility to meet dynamic organizational requirements and expectations.
  • Committed to continuous learning & self-development.
  • Capable of working independently, with minimum supervision.

How to Apply
Interested and qualified candidates should send their updated Resume to: jobs@smile360ng.com using the Job Title as the subject of the email.

Location: Ikoyi, Lagos, Nigeria.

 

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