253
Qualification
Job Description
Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
Responsibilities
- Recruit, train, and onboard the entire fleet of Glovers (couriers) in the new city
- Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of Glovers
- Have a Data Sensitive approach, making sure that all the information is transferred to our database and reports
- Be responsible for all documentation and contracts of Glovers in the city
- Be there for the Glovers when they need support
- Take care of procurement, ensuring that all Glovers receive the work kit and are ready to spread the Glovo brand
- Ensure that all Glovers are properly trained and prepared to provide feedback to the Fleet Operations Manager
- Manage scheduling, attendance, and general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs
- Communicate effectively with the local Operations Manager on customer support processes and operations
- Improve processes on behalf of Glovers through projects (when necessary)
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference
Qualification
- Have previous experience in on-demand fleet management
- Good communicator with the ability and agility to solve problems
- Being highly motivated to work for a fast-growing startup
- Basic Excel and Data Interpretation Skills
- Enjoy learning and adapting to new technologies
- Have initiative, be proactive and autonomous – Glovo is also yours!
- Have good energy and like what you do, even on bad days
- University degree
- Fluent in English
- An empathetic, inclusive, and curious attitude
Location: Lagos State, Nigeria.
For More Information: GLOVER SPECIALIST
