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CUSTOMER SERVICE REPRESENTATIVE-VACANCY AT WORKVIEWING

CUSTOMER SERVICE REPRESENTATIVE

by Emmanuel Urua
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Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels.

Responsibilities

  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Qualification

  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Location: Lagos State, Nigeria.

Apply: CUSTOMER SERVICE REPRESENTATIVE

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