CUSTOMER SERVICE OFFICER-VACANCY AT CHEM HEALTH AND DIANOSTICS CENTRE

• Provide weekly reports to the Human Resource Manager.
• Submit Visitors logs and attendance report weekly to the Human Resource Manager
• Provide basic and accurate information in person and Via Phone or Email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book)
• Ability to Identify HMO and NHIS patients and register diagnosis on respective portals
• Support the admin department and other departments
• Provide prompt and courteous service: both on the phone and in person.

Qualification

• Minimum of 3 years customer service experience in healthcare.
• Medical background is required.

Skills:
Communication:

• Excellent verbal and written communication skills.
• Ability to convey complex medical information in a clear manner.

Technology Proficiency:

• Familiarity with hospital management software.
• Competence in basic office tools for efficient task management.

Confidentiality:

• Uphold strict confidentiality in handling patient information.
• Adhere to privacy regulations and maintain data security.

Problem-Solving:

• Proactive approach to address challenges and find solutions.
• Maintain composure in high-pressure situations.

Location: Abuja, Nigeria.

Apply: Interested and qualified candidates should send their CV to: recruitment@chemhealth.ng using the Job Title as the subject of the mail.