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Job Description
This is a full-time hybrid role for an Operations Manager, located in Lagos with flexibility for some remote work. The Operations Manager will be responsible for the day-to-day tasks associated with managing and coordinating all operational activities, including supply chain management, inventory management, quality control, order processing, and shipment tracking. The Operations Manager will be required to work closely with various stakeholders including manufacturers, suppliers, customers, and finance teams.
Responsibilities
- Head and maintain strong working knowledge of all processes and policies
- Actively lead with safety, production, cost and quality at the forefront of all decision making
- Be patient, have strong communication skills and the capability of giving and receiving effective feedback including disciplinary action conversations
- Implement weekly – monthly schedule
- Ownership and accountability for task execution
- Communicate efficiently with the CEO
- Design, implement and monitor continuous improvement processes for the team
- Assist the CEO in overseeing overall productivity of department and workflow
- Be comfortable speaking with all business providers and partners
- Embrace continuous improvement
- Communicate feedback to better the operation and the employee experience
- Enforce safety guidelines, cleanliness and security standards
What You Need:
- 2-5 years experience in the fashion industry or operations.
- Capable of making decisions independently
- Have a positive, “can-do” attitude and excellent interpersonal skills
- Ability to work flex shifts, hours, nights and weekends as business dictates
- Strong written and verbal communication skills
- Intermediate to advanced computer skills (eg. Excel, spreadsheet software, powerpoint/slides) as well as the ability to set up wholesale accounts.
- Forward-thinkers with the ability to articulate point of view and improve processes
- Ability to quickly recognize, diagnose and solve for challenges and workflow.
- Must operate with a sense of urgency and have attention to detail
- Align with the company’s Core Values to ensure the best customer experience
- Ability to lift up to a maximum of 30 lbs based on needs of the role.
- Manage multiple tasks at a time
- Education and/or Experience
- Bachelor’s Degree in Fashion and/or Business/Finance preferred but not required.
- Work experience in Fashion, Apparel and E-commerce preferred.
- Be able to commute to our Lagos office
Location: Lagos State, Nigeria.
Apply: OPERATIONS MANAGER
