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Job Description
Take full responsibility for all marketing activities of all company services
Responsibilities
- Take full responsibility for all marketing activities of all company services
- Manage the consistency in company service delivery to new and existing clients.
- Assist clients in making informed decisions for their logistics
- Prepare proposals based on client requests.
- Attend meetings to network and sell the company services
- Liaise with the client service department to ensure quotes are shared with prospective clients and follow up to close the sale.
- Identify and follow up on new leads and referrals.
- Maintain a strong service knowledge and profile each client
- Attend to all client concerns by proffering thoughtful solutions.
- Gather feedback from field activity and suggest means to meet clients’ expectations.
- Escalate instruments, certificates, and any documents needed for the company to penetrate new leading companies and or industries
- Liaise with the account departments and follow up on necessary payments.
- Collaborate with the operations crew for follow-up and necessary feedback and or concerns that ought to be communicated to the clients.
- Pay keen attention to clients’ business structure and industry dynamics to ensure consistency and effectiveness on our part.
- Periodically conduct SWOT analysis to understand the market and device means of maintaining competitive advantage.
- Develop and maintain a database of clients and business engagements accordingly.
- Maintain strictly business relationships with new and existing clients.
- Advise the company on exploring new grounds of service provision.
- Identify loopholes in client retention strategy and develop means of closing the gap
- Strategize approaches to cross-selling different services to the client
- Engage in training that is required for the business process.
- Provide weekly sales and field reports to the line manager
Qualification
- Minimum of a First Degree in Marketing, Business Administration, or related discipline
- Strictly for Second class upper division.
- Advanced knowledge of Excel, PowerPoint, and Outlook.
- Minimum of 2-3 years experience in the freight forwarding/Logistics industry,
- 3-5years practical experience in sales
- A Master’s degree and relevant certifications in marketing or related fields is an added advantage
- Must have partaken in at least two sales training.
- Strength in closing deals and strong negotiation power.
- Strong attention to detail and a good eye for identifying specifics pf a prospective client.
- Great interpersonal skills for maintaining business relationships.
- Must have good networking skills.
- Experience in grant writing, bids, and tenders is an additional greater advantage.
Location: Lagos, Nigeria.
Apply: Interested and qualified candidates should forward their CV to: recruitment@ialnigeria.com using the Job Title as the subject of the email.
