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Job Description
We are currently looking for network engineer who will be responsible for administration, recommending and implementing design changes, configuration and maintenance of BGP, VLANs, Q-in-Q VPNs, RADIUS/AAA, Public Hotspot, IP addressing and management of the following devices and networks related to Ekovolt’s provision of internet, data center, enterprise security and productivity services.
Responsibilities
- We are currently looking for network engineer who will be responsible for administration, recommending and implementing design changes, configuration and maintenance of BGP, VLANs, Q-in-Q VPNs, RADIUS/AAA, Public Hotspot, IP addressing and management of the following devices and networks related to Ekovolt’s provision of internet, data center, enterprise security and productivity services.
- Install and survey using Cambium and Ubiquiti customer premise equipment (CPE) device for internet service at customer sites.
- Identify, troubleshoot, diagnose and clarify network issues, and confirm understanding of requirements or problem.
- Perform network maintenance and system upgrades.
- Routine maintenance and troubleshooting on the Base Transceiver Station (BTS) network.
- Manage BTS devices – Access Points (Cambium and Ubiquiti), Edge switches (Cisco, MikroTik, HP Enterprise, Netonix), cabling, power and space planning.
- Resolve customer issues related to network devices and customer LAN/WLAN.
- Create and update tickets resolution detail utilizing case management solution.
- Able to effectively communicate both verbally and in writing with management to express ideas to make informed decisions.
- Troubleshoot customer issues related to internet broadband, modem, router
- Interact with other internal departments to resolve customer issues.
- Resolve customer issues by changing channels
Qualifications
- A minimum of HND / BSc. Degree in Computer Science, Electrical / Electronics Engineering or in any related discipline.
- 4 – 7 years experience in designing, implementtations of WAN/LAN networks.
- Knowledge and experience in routing, switching and wireless technologies – on MikroTik RouterOS, Cambium and Ubiquiti, Cisco IOS; Fortinet, Sophos and SonicWall Firewalls. Windows Server, Virtualization systems and Azure Administration a plus. Proficiency in network diagramming – using Microsoft Visio or like tools.
- Experience working with IP Networking and Internet services
- Radio and Wireless configuration knowledge.
Location: Lagos, Nigeria.
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