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SENIOR FIELD SERVICE ENGINEER-VACANCY AT NEWLORD NIGERIA LTD

SENIOR FIELD SERVICE ENGINEER

by Emmanuel Urua
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Job Description

SENIOR FIELD SERVICE ENGINEER

Carry out/supervise site inspections: understand customer requirements and recommendations. senior field service engineer

Responsibilities

  • Carry out/supervise site inspections: understand customer requirements and make appropriate recommendations.
  • Prepare/supervise the preparation of the site for installation.
  • Interpret maintenance manuals, schematics, and wiring diagrams.
  • Install/supervise equipment according to manufacturer’s specifications.
  • Commission equipment, operate, and provide customer training on equipment operation.
  • Produce timely and detailed service reports for sites visited.
  • Advise on all technical aspects of systems and be credible to colleagues and customers.
  • Carry out/supervise routine preventative maintenance visits at customer sites.
  • Repair/supervise the repair of equipment utilizing knowledge of electronics and using standard test instruments and hand tools, both at the site and in the workshop.
  • Diagnose errors or technical problems and determine solutions. Consult with other engineering personnel to resolve unusual problems in system operation and maintenance.
  • Attend to any breakdown calls at the customer site, restoring the service disruption as quickly as possible.
  • Adhere to safety protocols and industry regulations to ensure a safe working environment and compliance with standards.
  • Prepare accessories for future installations.
  • Attend training as and when required.
  • Train and mentor Junior Service Engineers on all responsibilities outlined above.
  • Comply with all company policies and procedures, and applicable state laws and positively represent the company.
  • Keep honest and accurate records of transportation and expenses.
  • Communicate effectively with customers, sharing customer feedback within the Engineering department.
  • Display a positive brand image both in terms of appearance and by providing excellent customer service
  • Work outside of standard office hours as required, including weekends through the NNL Flexible Working Policy.
  • Any other duties as assigned by the management. Jobs

Qualification

  • HND/bachelor’s degree in Electrical/Electronic Engineering.
  • 3 to 5 years working experience in a Power solution company.
  • Experience in brands of UPS e.g. Riello, Legrand, Socomec, Tescom, Vertiv, Schneider ranging from 10kVA to MegaWatt Capacity.
  • Experience with Static AVR as well as Servo Voltage Stabilizer.
  • Proven field service experience.
  • Ability to troubleshoot, test, repair, and service technical equipment.
  • Ability to work flexible shifts and to adapt to changing work schedules.
  • Must be ready to travel to any state in Nigeria and neighboring West African Countries.
  • Strong communication and IT skills

Location:  Lagos State, Nigeria.

Apply: Interested and qualified candidates should send their CV and cover letter to: hr@newlord.com using the Job position as the subject of the email.

newlord_n_ltd

 

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