Job Description
TELECOLLECTOR OFFICER
Contact borrowers behind on loan payments via phone, SMS, and WhatsApp to negotiate repayment terms.
Job Description
• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries. telecollector officer
Responsibilities
- Contact borrowers behind on loan payments via phone, SMS, and WhatsApp to negotiate repayment terms.
- Maintain detailed records of communication and payment agreements.
Qualifications
- Strong customer service, negotiation, and communication skills.
- Ability to handle pressure while upholding ethical standards.
- Work independently and in a team.
- 0-3 years experience required.
- (NOTE: Work requires personal Android/iOS phones.)
Location: Ojodu-Berger and Ogba
Salary: 50,000 NGN + Plus Attractive Bonus
How to Apply: Send resume to fortcomoutsource@gmail.com, with job title as email subject.
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