Job Description
SPECIALTY LEAD
Responsible for service delivery to the clients and ensuring successful renewal of insurance contracts
Overview
Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
MARSH is seeking candidates for the following position based in the Nigeria office:
SPECIALTY LEAD
What you can expect:
The incumbent will contribute to the development of the Specialty growth strategy, establishing and delivering the strategic priorities relevant to Specialty in the region. Leading the drive and execution of a sales culture across Specialty.
The incumbent will assume responsibility for the delivery of key projects, including the execution of growth strategies and developing a more collaborative and connected focus around network/clients.
To be successful in this role it will be essential to optimize and drive relationships with key stakeholders. This is a full-time role, and the incumbent is required to demonstrate passion and hunger in the fulfilment of their key responsibilities.
What you will be rewarded with:
- An international well-established company with a strong brand and strong results to match;
- Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities;
- Opportunity to make the difference and work on both local & regional projects;
- Stable employment and hybrid working model (3 compulsory days on-site);
Responsibilities
- Provide leadership that reflects a strong client and colleague focus and a commitment to delivering best-in-class services that benefit our clients. Job
- To develop and grow income and business
- Responsible for insurer binder facilities (renewals, risk profiling, claims authorization)
- Responsible for service delivery to the clients and ensuring successful renewal of insurance contracts
- Oversight of technical, claims and service delivery teams and ensuring standards are properly implemented for clients in terms of quality management systems
- Preparation of budget for the division and understanding the importance of client profitability
- Keep abreast with the insurance markets (both local and overseas)
- Constantly build relationships between client, suppliers and the company
- Fostering of sound working relationships with other functional business units
- Familiarity and compliance with all company policies, statutory and regulatory requirements
- Travelling to service accounts
- Comprehensive knowledge of all standards applicable in respect of the client service delivery function
- Ensure all products and services available within Marsh Africa are marketed to the client as appropriate
- Participation and representation on various industry forums
- To identify, develop, and coach key talent and ensure succession planning
- Ensure all client queries expeditiously addressed
- Ensure adherence to underwriting guidelines according to company standards
- Oversee negotiation with the local and reinsurance market (via the reinsurance brokers)
- Review quotations from the market and make recommendations
- Ensure receipt of signed placing slips, wordings, endorsements
- Ensure compilation and submission of closing instruction to the market in accordance to company standards
Qualification
- Member of the Chartered Insurance Institute Nigeria
- Impeccable communication skills (both written and verbal) with a focus on efficiency and clarity.
- Desire to succeed in a demanding, innovative, and entrepreneurial environment.
- Self-starter with a track record of seamless execution of complex projects with minimal guidance.
- Analytically minded and efficiency-minded.
- Detail-oriented, strategic thinker with analytical problem-solving capabilities and thrives in ambiguity.
- Highly organized and comfortable with creating structure, presentations and workflows.
- Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
- Ability to learn quickly and maintain a high-performance level in a fast-paced, high volume environment.
- Ability to drive change and effect change management.
- Ability to engage and execute solutions for clients with limited support
Location: Lagos State, Nigeria.
Apply: SPECIALTY LEAD
