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Job Description
ADMINISTRATIVE FRONT DESK OFFICER SPA
Answers and routes call, as necessary, to appropriate individuals.
Company Description
Our client is looking for a professional, enthusiastic, and self-motivated individual to join their team. You’ll have the opportunity to interact with people on a daily basis and give them a reason to smile with confidence. Your job on a day to day would involve assisting in the management of the spa and ensuring the smooth delivery of services.
Job Description
- Perform a variety of routine clerical tasks.
- Make guest reservations for spa services.
- Answers and routes call, as necessary, to appropriate individuals.
- Should be able to handle multiple tasks at a time
- Accurately take and deliver messages.
- Ensure proper coverage of the desk when it is necessary to leave the area.
- Maintain clean and orderly reception, client, and spa areas.
- Maintain a log of all calls requiring further action.
- Accept and sign for packages and notify the addressee of package arrival.
- Book services and answer any client and service-related questions.
- Greet visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor’s arrival.
- Receive payments for goods and services and properly account for all transactions. Reconcile daily sales, deposits, and receipts as outlined in Standard Operating Procedures and Protocols.
- Monitor inventory of office supplies and the purchasing of new materials with attention to budgetary constraints.
- Ensuring all necessary compliance obligations are met and renewed at the right time
Qualifications
- Bachelor’s degree in Business Administration, Industrial Management, Logistics, or any related field.
- Minimum of 1 year of hands-on administrative experience.
- Proficient in all Microsoft Office applications.
- The ability to multitask.
- Outstanding time management skills.
- Excellent analytical and problem-solving skills.
- Strong management and leadership skills.
- Effective communication skills
Location: Lekki, Lagos, Nigeria