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Location: Anambra, Port-Harcourt, Nigeria.
Apply: BRANCH MANAGER
Job Description
He/She will be responsible for the Branch Growth, Profitability, Sales, Service and Personnel Management in line with assigned Budget.
Responsibilities
- Oversee EMS and other branch meetings
- Regular environmental scanning to identify business opportunities.
- Ensure collaboration among all units of the branch.
- Ensure the branch has adequate work tools.
- Ensure efficient and timely service delivery at all touch points in line with
- the bank’s service grid.
- Drives branch budget.
- Customer engagement (Physical and Virtual).
- Review and recommend loans for approval
- Manage loan portfolio.
- Responsible for the teams Sales/Service plan.
- Ensure the branch ambience is in line with the Bank&standard
- Periodic review of direct reports
- Prepare and present branch performance
- Conduct business premises spot check
Standard Requirements
- At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.
- In-depth knowledge of retail policies, procedures, and branch operations.
- Strong Credit/Financial Analysis Skills
- Understanding of lending regulations.
- Ability to influence, motivate, and train others
- Problem solving skills.
- Effective communication/Presentation skills
- Good Interpersonal Skills
- Conflict Management Skills
- Managerial/Administrative Skills
- Team building
Qualifications
- Age Level: 30 – 36 (Compulsory)
- Current Grade Level: BO and above
- A good first degree in any discipline and a Masters’ degree. A professional qualification will be an added advantage
- At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.