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Job Description
MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses, and Government institutions across West Africa.
Responsibilities Business Continuity Management:
- Support the overall Business Continuity Management process by ensuring that key technical and service facilities can be recovered within the agreed business timescales.
- Support the development and implementation of business continuity plans, to provide fail-over capacity for all mission-critical network assets including servers, applications, and facilities.
- Develop, review, and standardize all recovery process and procedural standards to address routine, backup, redundancy, and recovery requirements.
- Coordinate the implementation of common Business Continuity / Disaster Recovery (BC/DR) processes, and evaluate and implement approved business continuity management strategies.
- Support the implementation of Business Impact Analysis (BIA) and Business Continuity Plans.
- Develop appropriate off-site data and document repositories and procedures to be utilized if the information were to be irretrievable due to a major disaster.
- Ensure the company’s data, data systems, infrastructure, and networks are recoverable in the event of a disaster.
- Drive and close all DR-related projects and operational activities.
- Track and monitor the implementation of changes that may impact Business Continuity.
- Develop, track, and report all operational issues related to Business Continuity.
- Coordinate disaster recovery testing for all Mission mission-critical processes, identify bottlenecks, and develop ideas for performance improvements and implementation. Update the DR Plan and execute it in line with the agreed schedule.
- Develop and update all Business Continuity Policies, Processes, and Procedures (PPPs)
- Draft Business Continuity reports for review by line Manager.
Quality Management
- Conduct periodic and ad-hoc reviews of Mainone business processes to determine fitness for purpose.
- Develop process review reports that highlight identified strengths, weaknesses, and improvement recommendations.
- Communicate process review reports identify process gaps to stakeholders and monitor implementation of corrective actions.
- Identify and mitigate process bottlenecks to realize process efficiency.
- Generate periodic KPI performance reports for strategic processes, to provide feedback on process effectiveness and efficiency, gaps, and corrective actions.
- Continuously ascertain the maturity level of Mainone processes to monitor the evolution of strategic processes and share best practices with the organization.
- Facilitate process awareness training and design of workshop materials for internal and external customers.
- Establish and manage ad hoc process improvement teams, for process optimization and operational excellence.
- Support the maintenance of the Quality Management System to promote the organization’s competitive edge.
- Facilitate employee engagement in the organisation’s Quality Management Systems.
Qualifications
- Bachelor’s Degree in any Analytical, Science or Engineering discipline. Masters will be an added advantage
- Minimum of 3-5 years experience in a Disaster Recovery, Risk Management or Business Process Function
- Experience with business process management is an advantage
- A good understanding of available and emerging disaster recovery tools
- Experience in the use of Disaster recovery methodologies and tools
- Experience in preparing, reviewing, and reporting disaster recovery metrics
- Knowledge of Business protection systems and experience of Contract Management type roles
- Must have a good working knowledge of the Telecommunication Industry process standards
- Strong Project Management Skills
- Should have high energy and a sense of urgency
- Good written and oral communication
- Must be flexible and able to adapt to the needs of the business, analyze and interpret data efficiently
- Must be a self-starter and be able to prioritize activities to suit the dynamic business conditions of MainOne
Location: Lagos State, Nigeria.
Apply: BUSINESS CONTINUITY MANAGEMENT ANALYST
