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Responsibilities
Job Description
Responsible for directing and overseeing employees, ensuring everyone is aligned with the organization’s goals and working together effectively.
Responsibilities
Leadership:
- Responsible for directing and overseeing employees, ensuring everyone is aligned with the organization’s goals and working together effectively.
- Foster the growth and development of employees by providing guidance, feedback, and support counsel to improve efficiency and effectiveness.
Strategic Planning:
- Effectively present and discuss the services of the company to prospective clients in a way that conveys an image of quality, integrity, and superior understanding and delivery of client needs.
- Establish marketing strategy and initiatives that drive customer growth, raise brand recognition, and engage the SME community.
- Manage and expand partnership programs that will deliver new business relationships to the company.
- Conduct market research to identify new business opportunities in the SME space.
- Develop proposals, pitches, and approaches that address the needs, issues, and goals of the customer.
- Use sales management systems and tools to analyze marketing activity and maximize efficiency in managing marketing data every week.
Risk Management:
- Identify potential risks and develop mitigation strategies to protect the platform’s reputation, data security, and compliance with relevant laws and regulations.
- Keep abreast of market trends, new pricing, and payment plans.
- Proactively seek new business offerings within the market.
Financial Management:
- Oversee the organization’s financial operations, including budgeting, forecasting, and financial reporting, and ensure the organization remains profitable.
Client Relationship:
- Analyse customer satisfaction through feedback and evaluate company products and services accordingly.
- Establish and maintain strong relationships with stakeholders and clients of the company to achieve or exceed revenue objectives.
- Build long-term trusting connections with clients.
- Identify and qualify potential clients and convert them into increased business for the company.
Business Development:
- Develop a sales plan that identifies prospects and clients by utilizing knowledge of SME ecosystems and industry trends.
- Provide insight and offer feedback on product development and competitive positioning.
Operation:
- Improve operational efficiency by streamlining internal processes and implementing best practices.
- Attend conferences, meetings, and industry events to remain updated on developments in the field.
Qualification
- Bachelor’s Degree in Marketing, Business Administration, Accounting Finance, or another related field.
- Experience 4+ years of proven experience working as a Business Manager, or similar role.
- Experience in a marketplace or platform-based business is a plus.
- Additional Qualifications Relevant professional certification would be an added advantage
- Familiarity with different sales techniques and pipeline management
- Proven experience in managerial roles preferably within the SME space
- Social Media savvy
- Experience working with CRM
- Proficiency in Microsoft suites
- Strong business acumen and ability to work independently and in a fast-paced work environment
- Track record of driving business growth
- Strong understanding of the professional service industry and market dynamics.
- Familiarity with legal and regulatory aspects of the professional service industry is a plus
Location: Lagos, Nigeria.
Apply: BUSINESS MANAGER