Business Operations Manager at House Of Royals Ltd

Business Operations Manager-Vacancy at House Of Royals Ltd

Job Description

We are currently seeking a skilled and dynamic Business Operations Manager to lead our team and oversee the daily operations of our hospitality business

Responsibilities

Leadership and Team Management:

• Provide strong leadership and clear direction to a team of employees, ensuring they understand their goals and expectations.
• Motivate and inspire team members to reach their full potential and consistently deliver outstanding results.
• Conduct performance evaluations, provide constructive feedback, and implement strategies to foster employee development and growth.
• Cultivate a positive work environment and promote a culture of collaboration, accountability, and continuous improvement.

Business Operations and Financial Management:

• Efficiently manage day-to-day operations, ensuring smooth workflows and adherence to established processes.
• Monitor financial performance, budgets, and expenses, taking necessary actions to optimize resources and achieve targets.
• Oversee payroll, revenue forecasting, and financial reporting to ensure accuracy and compliance with regulatory requirements.
• Implement strategies to enhance operational efficiency and productivity, proactively identifying areas for improvement and implementing effective solutions.

Recruitment and Onboarding:

• Lead the recruitment process, including posting job openings, screening resumes, conducting interviews, and selecting qualified candidates.
• Develop and implement comprehensive onboarding programs to ensure new hires receive proper training and seamlessly integrate into the team.
• Provide guidance and support to new team members, facilitating a smooth transition into their roles.

Quality Assurance:

• Establish and maintain quality standards for work or services, ensuring consistency and adherence to organizational policies.
• Monitor performance metrics and regularly conduct quality checks to identify areas for improvement and implement necessary corrective actions.
• Foster a culture of continuous improvement, encouraging employees to contribute ideas and actively participate in process optimization initiatives.

Qualifications

• Proven experience in a leadership role, preferably with a focus on daily operations management and team leadership.
• Strong administrative and organizational skills, capable of managing multiple responsibilities and meeting deadlines.
• Demonstrated ability to provide effective leadership, mentorship, and support to a diverse team.
• Comfortable working with budgets, payroll, revenue forecasting, and financial reporting.
• Excellent communication and interpersonal skills, fostering positive relationships with employees at all organizational levels.
• Strong analytical and problem-solving abilities, coupled with a strategic mindset to identify areas for improvement and implement effective solutions.
• Proficiency in relevant software and tools used for operations and financial management.

Location: Lagos State, Nigeria.

For More Information: BUSINESS OPERATIONS MANAGER