CHIEF OPERATING OFFICER-VACANCY AT PIVOTAGE CONSULTING

• • To assist the MD and the Board in the design and development of the Company’s strategy
  • To be jointly responsible with the MD for the QUARTERLY & ANNUAL achievement of the Company’s annual budget (Profitability, Liquidity, and Cost Management) as well as a successful implementation of the strategic plan as determined by the board

• To drive the achievement of an NPL of below 1% in line with the approved company credit policy
• To be jointly responsible with the MD and the Board for the sourcing of financing for the company’s business operations and growth
• Ensure that expenditures (COST) of the Company are within the authorized annual budget of the Company and comply with the expenditure policy approved by the board.
•  Oversee some marketing activities/functions while maintaining a unified corporate image.
•  Continually monitor market practices of competition and report findings with suggestions to management as deemed appropriate.
•  Assist in developing new loan products to cross-sell to our clients.
•  Implement the Customer Experience standards, practices, and systems of the company.
•  Supervise the IT and Innovation department under the MD’s supervision and are responsible for the formulation and implementation of the IT, innovation, and FINTECH strategy /budget
•  Provide recommendations and sign-off on all Operations & IT CAPEX and ensure adherence to the project and technology governance processes.

•  B.SC, M.Sc/MBA

•  Professional Certifications from reputable institutions

• 10 years of experience in a similar role/ Senior Management level

•  Ability to manage the expectations of the business and its stakeholders

•  A proven organizer, motivator, and developer of people, and committed to maximizing people’s potential

•  Compelling technological background: product ownership/delivery

•  Proven Commercial aptitude within Digital, Fintech/ Financial organizations

• Adapt at working cross-functionally, thinking strategically, and providing practical guidance

•  Excellent project owner, problem-solving, and time management skills

•  Strong understanding of technical concepts, an analytical mindset, and attention to detail

• A persuasive communicator and speaker

•  Comfortable leading / managing teams to tight deadlines, whilst remaining calm under pressure

• Ability to maintain confidentiality.

• Excellent interpersonal and public speaking skills

Location: Lagos, Nigeria

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