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Job Description
Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application
Responsibilities
- Visit potential clients and demo platform for training purposes
- Learn and develop the capacity to train others on the functionalities of DalO Systems web and mobile application
- Develop and manage user training guide and FAQ documentation
- Create user demos and audiovisual training guides for both web and mobile platform
- Conduct in-Office / in-field hands on training of designated client agents
- Work with Lead Gen team to assure clean handover of qualified leads into sales pipeline
- Ensure effective migration of client data onto DalO Systems platform
- Assist with geo-location of customers and distribution of customer QR Tags or cards
- Ensure proper documentation of contract, support signing of contract, and validate that payment is transferred to company accounts
- Establish relationships with associations related to the waste management sector to present the platform and market the benefits of their respective businesses.
- Ensure proper configuration of customer platform by transferring necessary configuration documentation to set up team.
Qualification
- Laptop in good working order
- Android smartphone in good working order
- Comfort with google suites especially; spreadsheets, docs, and calendar
- Ability and comfort with visiting different LGAs across the Lagos or Ogun State
- Comfort with Data entry
- Experience with training
- Experience engaging with and discussing operations management with business owners.
Location: Lagos and Ogun, Nigeria.
Apply: Interested and qualified candidates should send their CV to: talents@trainlance.com using “Client Success Lead” as the subject of the mail.
