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Job Description
COLLECTION SPECIALIST
Advising customers on the best payment options and negotiating suitable payment plans.
- COMPANY: BERYLSPRINGS LIMITED Also Known as Goharvest International Limited is a Fintech company that provides quick loans to customers via an online process
SALARY:
- Basic salary: 50k
- Bonus: upto 17k weekly performance bonus
- Airtime and data bonus
Responsibilities
- Manages recovery of overdue loans. Collection Specialist
- Contacting customers daily/weekly and informing them of their overdue loans.
- Following up with customers daily/weekly on previous payment & redemption date
- Advising customers on the best payment options and negotiating suitable payment plans. Collection Specialist
- Reporting accurate customer feedback daily/weekly.
Qualification
- Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 – 1 years of work experience.
- Previous experience in tele-collections or Customer Service will be an added advantage
- Strong Written, Communication, and Negotiation Skills.
- Agile, Teachable, and willing to learn.
- Ability to collaborate with a team in a fast-paced environment.
- Attention to detail and strong Listening skills.
- Persuasive, sales/marketing, and analytical skills will be an added advantage.
- Must have a phone.
Location: Lagos State, Nigeria (Hybrid)
Apply: Interested and qualified candidates should send their CV
to: 09127712145 on WhatsApp and a copy
to: berylspringslimited@gmail.com
using the Job Title as the subject of the email.
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