Job Description
COMMUNITY MANAGER
responsible for developing and implementing Luupli’s social media strategy and managing our community.
Overview
Luupli is the latest breakthrough in the social media landscape, built on the foundational pillars of equality, transparency, and privacy. In a digital age where personal data is often mishandled and transparency is obscured, Luupli emerges as a beacon of change, ensuring that every user is treated fairly and understands the mechanisms behind the platform. Our commitment to privacy is unparalleled, providing our users with the confidence that their information is protected and used responsibly. At Luupli, we believe in creating a digital space where everyone can connect, share, and engage in an environment that upholds their rights and values. Join us on our mission to redefine social media for the better.
Job Description:
The Social Media & Community Manager will be responsible for developing and implementing Luupli’s social media strategy and managing our online community. Reporting to the Head of Brand & Communications, this role is pivotal in enhancing brand awareness, driving engagement, and fostering a vibrant and active community.
Responsibilities
Social Media Strategy Development:
- Create and execute a comprehensive social media strategy aligned with Luupli’s goals.
- Establish SMART goals and KPIs to measure the success of social media initiatives.
Content Creation and Management:
- Develop and maintain a content calendar for consistent posting across all social media platforms.
- Produce high-quality, engaging content, including posts, images, videos, and stories.
- Curate relevant content from industry leaders and influencers.
Community Engagement and Support:
- Foster and grow an active, engaged online community by initiating conversations and responding to comments.
- Monitor discussions and ensure adherence to community guidelines.
- Provide support to community members, addressing their questions and issues.
Analytics and Reporting:
- Track and analyse social media performance using analytics tools.
- Generate regular reports on social media and community engagement, providing insights and actionable recommendations.
Brand Management:
- Ensure consistency in brand voice, style, and messaging across all social media channels.
- Monitor online sentiment and manage Luupli’s reputation by addressing feedback and amplifying positive interactions.
Collaboration and Events:
- Collaborate with marketing, content, and design teams to align social media efforts with broader marketing strategies.
- Plan and execute social media campaigns, contests, live events, and other interactive activities to boost engagement.
- Represent Luupli at various industry events, acting as a brand ambassador.
Trend Monitoring and Innovation:
- Stay updated with the latest social media trends, tools, and best practices.
- Experiment with new content formats and emerging platforms to enhance engagement.
Qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- At least 5 years of experience in social media management and community engagement.
- Proven experience developing and executing social media strategies.
- Strong communication skills, both written and verbal.
- Creative thinking and the ability to produce engaging content.
- Analytical skills to track and interpret social media performance.
- Organizational skills to manage multiple projects and tasks.
- Customer service skills to interact professionally with the community.
- Proficiency with social media platforms and analytics tools.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Location: Lagos State, Nigeria.
Apply: COMMUNITY MANAGER
