DIGITAL USER SUPPORT SPECIALIST-VACANCY AT RENMONEY

Job Description

Provide mind-blowing service to our users through excellent interpersonal and communication skills.

Responsibilities

• Provide mind-blowing service to our users through excellent interpersonal and communication skills.
• Support content ideation and creative story telling across traditional and online/social media.
• Thorough tracking and reporting of user trends to support data-driven decision
• Manage user support enquiries across chat, emails, tickets, etc.
• Support revenue growth through relevant product recommendations, cross sell or upsell.

Qualification

• Minimum of 1 year experience in social media management or user support.
• Writing and oral communication skills
• Marketing / contact center / communications experience.

Location: Ikoyi, Lagos, Nigeria.

For More Information: DIGITAL USER SUPPORT SPECIALIST