Job Description
ECOMMERCE MANAGER
experienced E-commerce Manager to join our team and drive the growth of afroshop.
Overview
afroshop is an exciting new e-commerce platform dedicated to showcasing African heritage, culture, and lifestyle products. Our mission is to offer unique, high-quality items that celebrate African traditions while integrating the latest tech trends and innovations. We are looking for a dynamic and experienced E-commerce Manager to join our team and drive the growth of afroshop.
Responsibilities:
– Product Sourcing and Management:
– Identify and source high-quality products that align with afroshop9ja’s brand and values.
– Maintain relationships with suppliers and negotiate favorable terms.
– Monitor inventory levels and manage stock effectively.
– Website Creation and Management:
– Oversee the development and launch of the afroshop website.
– Ensure the website is user-friendly, visually appealing, and optimized for search engines.
– Regularly update product listings, content, and website features.
– Sales and Marketing:
– Develop and execute comprehensive marketing strategies to drive traffic and sales.
– Utilize social media, email marketing, SEO, and paid advertising to promote products.
– Collaborate with influencers and celebrities to create exclusive product editions.
– Customer Relations:
– Provide exceptional customer service, addressing inquiries and resolving issues promptly.
– Implement a loyalty program to reward and retain customers.
– Gather and analyze customer feedback to improve products and services.
– Growth Strategy:
– Identify new opportunities for business growth and market expansion.
– Develop and implement strategies to increase customer acquisition and retention.
– Monitor industry trends and competitor activities to stay ahead of the market.
– Shipping and Logistics:
– Coordinate and manage shipping processes to ensure timely delivery.
– Work with shipping partners to optimize costs and efficiency.
– Handle international shipping logistics to cater to global customers.
Qualification
- Proven experience in e-commerce management, preferably within the African market.
- Strong understanding of digital marketing, SEO, and social media strategies.
- Excellent organizational and project management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Passion for African culture, heritage, and lifestyle products.
Location: Lagos State, Nigeria (Hybrid)
Apply: ECOMMERCE MANAGER
