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EXCHANGE EXPERT – Job Description
We are currently looking for an Exchange Expert (L3 support) for our offices in Brussels.
Responsibilities
- Day-to-day management of the Exchange infrastructure (On-Prem/Hybrid).
- Act as the primary Subject Matter Expert and lead technical point of responsibility for Email (MS Exchange).
- Lead the improvement of all related service components.
- Commit to delivering the objectives for project activities that were assigned to the Agile sprint.
- Maintain system documentation. Support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
- Develop your capability as the Subject Matter Expert to configure and maintain the On-Prem, Exchange service from a service administration perspective including configuration, improvement, and scheduled maintenance.
- Carry out a program of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
- Considerable experience in the design, implementation, administration, and maintenance of MS Exchange and Microsoft 365.
Qualifications
- College degree or 5+ years’ experience in complex IT environments
- Experience in relevant administration including Configuration, SMTP Mail Routing, MX Records, Content Filtering, Quarantine Management, security investigations, and Data Subject Access Requests.
- Experience in providing high-demand/mission-critical systems on a 24×7 basis.
- Knowledge of Service Management disciplines engagement, design, delivery, and maintenance lifecycles in a high technology or IT services domain.
- 5+ years experience in Microsoft Exchange 2010/2013/2016 Server
- Extensive knowledge of exchange migration (From on-prem to on-prem, from on-prem to the cloud)
- Excellent written and oral communication skills.
- Good spoken and written knowledge of English (min. C1).
- Good analytical and problem-solving skills.
- Solutions-oriented, mind.
- Comfortable in an international and multicultural working environment.
- Punctual, meticulous, and reliable.
- Team player with strong communication skills.
- Able to quickly assimilate procedures.
- Able to work well under pressure.
Location: Remote.
For More Information: EXCHANGE EXPERT