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Job Description
Lead team to achieve 100% unit target by overseeing all unit activities and team management.
Responsibilities
- Lead team to achieve 100% unit target by overseeing all unit activities and team management.
- Act as unit’s chief culture officer, ensuring strict adherence to laid down rules on culture and performance.
- Mentor and train team members to nurture their growth and development.
- Develop and implement efficient frameworks for each client engagement with defined timelines, task delegation, and monitoring.
- Define unit goals and devise frameworks to guide team members toward successful outcomes.
- Set performance metrics (KPIs) for team members and continuously monitor their achievements.
- Prepare and deliver compelling pitches and presentations to potential clients.
- Develop a robust clients’ prospect list and define likely services to Peach.
- Prepare a personalized proposal for each client/ prospect
- Utilize data analysis to extract insights, enhance operational efficiency, and identify strategic growth opportunities.
- Maintain meticulous records of verification documents, employee details, feedback reports, and fee disbursement receipts.
- Ensure OneDrive folder labeling is accurate and up to date at every point in time.
- Build/ update a database of verification personnel in all institutions for process efficiency.
- Drive business development initiatives to meet financial targets, including market research for new opportunities.
- Approach prospects to turn them into clients. Document the process.
- Oversee day-to-day unit activities, ensuring seamless operations and task execution through people management and task ownership.
- Foster relationships with academic institutions to streamline verification processes.
- Monthly review of the Standard Operating Procedures (SOPs) for update and upgrade.
- Strict adherence to SOPs and JDs always.
- Follow up with the Accounts unit on timely invoice issuance and monitor payment receipts.
- Meet Client’s expectations and deliver within stipulated timelines
- Maintain a 100% client satisfaction rate and prevent client loss due to operational or strategic issues.
- Task is considered incomplete until payment is received.
Qualifications
- A minimum of 4-6 years post-NYSC experience in Human Resources Management.
- A good first degree in any discipline
- MBA/ Relevant Master’s degree will be an advantage
- HR certification required e.g., CIPM, SPHRi
- Knowledge and practical experience in Staff verifications, Training, Business Development, and Performance Management Led team to achieve 100% unit target by overseeing all unit activities and team management.
- Vast knowledge of Nigerian Labour Law
- Verification Laws and Processes
- Experience with Performance management
- Vast knowledge of verification systems across academic institutions
- Excellent in people management and employee engagement.
- Demonstrated ability to understand training needs and development programs
- Experienced in problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in project management and MS Office Tools; Excel & Word
Location: Lagos, Nigeria.
For More Information: HUMAN RESOURCES BUSINESS PARTNER (VERIFICATIONS)