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Job Description
The IT Specialist will be responsible for the daily IT needs of users, he/she will provide support to the company’s computer environment and IT infrastructure. The employee works within general methods and procedures and exercises considerable independent judgment to select proper course of action.
Responsibilities
- Provide advice on the most suitable IT choices
- Provide technical support or training for systems and networks
- Act as a link between end users and high-level support (provides L1, and L2 support)
- Install and configure software and hardware (printers, network cards, etc.)
- Monitor system and network performance
- Perform troubleshooting, repairs, and data restoration
- Performance maintenance activities (e.g. backups)
- Maintain licenses and upgrade schedules
- Collaborate with other professionals to maintain standards and functionality
- Manage network servers and technology tools
- Ensure security through access controls, backups, and firewalls
- Develop expertise to train staff on modern technologies
Qualification
- BSC/HND in Computer Science / Eng. / Electrical Eng. from an accredited Institution Professional Qualification:
- Enterprise Messaging Administrator, Network Infrastructure, Technology Specialist, Desktop Administrator).
- CCNA, ITIL, COBIT 5,
- Working Knowledge of VMware or Hyper-V would be an added advantage Experience
- Minimum 3-5 years experience in IT System Engineering and Support Role
Location: Lagos, Nigeria.
For More Information: IT SPECIALIST
