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JUNIOR SYSTEMS ENGINEER-VACANCY AT PARASOL ALLIANCE

JUNIOR SYSTEMS ENGINEER

by Emmanuel Urua
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Job Description

At Parasol Alliance, our mission is to bring strategy, innovation, and accountability to our clients’ use of technology, enabling them to maximize profitability, growth, and success.

Responsibilities

  • Level 2 support for client issues.
  • Remote support of hardware and software.
  • System support for servers, virtualization, and email environments.
  • In depth problem solving for servers and systems.
  • Project implementation task work.
  • Detailed documentation within service tickets on issue steps and resolution.
  • Excellent customer service on the phone, via email and in person.

Qualification

  • At least 2 years of systems administration experience in an enterprise environment.
  • At least 2 years’ experience working with systems support, configuration, and management.
  • Experience with multiple enterprise systems such as Active Directory, Microsoft Server, Windows Operating Systems, file shares, printers and copiers, phone systems, Exchange, basic network support, desktop hardware support.
  • Excellent communication and customer service skills are required.
  • Healthcare experience preferred; long-term healthcare support experience is a plus.

Location: Remote.

For More Information: JUNIOR SYSTEMS ENGINEER

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