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Laundry Manager Responsibilities:
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- Help increase the delivery expectations and customer experience (Important)
- Manage the entire operations of the organization and ensure that processes are followed
- Managing a small team to ensure that all services provided meet the quality standards required.
- Teamwork with other employees will need to be enhanced to ensure a seamless service to all our customers.
- Solve problems “head-on” and keep track of people.
- Challenge and inspire yourself to deliver business growth
- Drive passion and energy within the team to deliver performance, always keeping a firm eye on costs of delivery and profitability, and ensuring continuous improvement where possible
- Third-party and vendor engagement is very key to this role
- Expected to proactively and promptly report any identified issues, or equipment failures to prevent downtime in operations
- Accountability for cash accounting compliance and that all related policies are implemented and upheld
- Your mission will be quite exciting and there will be things that need to be sorted and implemented to achieve your goals.
Requirements:
- Minimum academic qualification of Bachelor’s degree in any related field
- Minimum of 5 years of work experience working in a similar role
- Excellent communication and customer rapport-building skills
- Be polite and respectful to all customers
- Active listening skills and very good reporting skills
- Experience in cold-calling customers regularly
- Proficiency in Word, Microsoft Outlook, Teams, and Zoom as well as adapting to other systems or programs used internally
- A natural sense of order and planning can prove that you have managed people towards success in the past.
- Flexible to completing different tasks depending on demands
- Understand and apply the good principles/practices of Teamwork
- Follow processes while we welcome great ideas.
- Adaptable and always have the customer at the forefront of your mind
- Professional and business-like, a collaborative personality, and able to thrive in a team-centred approach
- Accurate with a keen eye for detail and hard-working and focused
- Previous administration experience in a busy office environment
- Ability to work at pace and react to the changing needs of the customer
- Ability to deal with tough situations in a calm and professional manner
Location: Candidate must reside within Lekki, Ajah, and the environs.
Remuneration:
- NGN 150,000 -NGN 250,000 monthly.
- A performance-based annual bonus
- 28 days of holiday
- Training & Development and opportunities for continuing professional development
- A great team of colleagues to work with
- Weekly Lunch Allowance• Medical benefits
Location: Nigeria.
For More Information: Laundry Manager