Job Description
ONLINE CUSOMER CARE SPECIALIST
effective communication, and delivering exceptional customer service on a daily basis.
Company Description
Future Moves Recruitment Agency is a licensed Human Resource firm in Lagos, specializing in Talent Sourcing, Learning & Development, HR Outsourcing, and more. With expertise in HR planning and consulting, we design interventions to enhance growth and competitiveness for organizations.
Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing. Future Moves has exceptional expertise in Talent Sourcing, learning & development, talent management, HR Outsourcing & Payrolling, HR planning & Consulting, Policy Drafting, Culture Change and Organisation Effectiveness by designing and implementing interventions which identify the core areas of development to enhance the overall growth and competitiveness of your institutions and organisations.
Role Description
This is a full-time remote role for an Online Customer Care Specialist at our client industry. The Specialist will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills, effective communication, and delivering exceptional customer service on a daily basis.
Qualifications
- Customer Satisfaction and Customer Support skills
- Strong Analytical Skills
- Effective Communication skills
- Customer Service expertise
- Ability to prioritize and manage time efficiently
- Experience in a customer-facing role
- Knowledge of CRM systems is a plus
- Bachelor’s degree in Business Administration or related field
Salary: 70,000
Location: Lagos State, Nigeria (Remote)
Apply: ONLINE CUSOMER CARE SPECIALIST
