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Job Description
Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
Responsibilities
- Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
- Evaluate the creditworthiness of customers by processing loan applications and documentation.
- Monitors active loans and enforces collection and recoveries.
- Ensures the achievement of all budget parameters.
- Develop referral networks and cross-sell products and services.
- Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
- Actively seek out new sales opportunities through cold calling, networking, and referrals.
- accelerates the resolution of complaints to maximize satisfaction and boost the customer service experience.
- Achieve a healthy portfolio and deposit mix.
- Executes marketing strategy and develops marketing campaigns.
- Ensures compliance with all internal policies and regulatory guidelines.
- Monitors competition by gathering current marketplace information on pricing, products, etc.
- Recommends changes in products, services, and policies by evaluating results and competitive developments.
- Identify potential loan markets and develop referral networks.
- Perform any other duties as may be assigned by Management.
Qualifications
- HND / B.Sc/ OND/ HND/ SSCE
Experience:
- 2–5 years of work experience.
- Previous experience in a marketing role at a microfinance bank or financial organization is an advantage.
Skills:
- Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
- Proven ability to drive the sales process.
- Strong business sense and industry expertise.
- Basic understanding of sales principles and customer service practices.
- Friendly, helpful, confident, and engaging personality.
- Excellent communication and interpersonal skills.
- Ability to work in a goal-oriented environment.
- Ability to work with no supervision
Location: Lagos State, Nigeria.
Apply: RELATIONSHIP OFFICER/DEPOSIT MOBILIZER
