As a Sales Account Manager at our Forex brokerage, you will be responsible for managing and expanding our client base, building long-term relationships, and driving revenue generation. You will play a pivotal role in promoting our products and services to potential traders and nurturing existing clients to ensure their satisfaction and loyalty. Your strong communication and sales skills, combined with your in-depth knowledge of the Forex industry, will be instrumental in achieving sales targets and contributing to the overall success of our organization.
Responsibilities
- Proactively identify and engage with potential traders to promote our Forex brokerage services. Should be able to use various channels, including phone calls, emails, online chat, and social media platforms.
- Build and maintain strong relationships with new and existing clients, providing exceptional customer service, addressing their inquiries, and resolving any issues promptly.
- Conduct product presentations and demonstrations to potential clients, highlighting the unique features and benefits of our trading platforms, tools, and services.
- Develop a deep understanding of clients’ trading needs, investment goals, and risk tolerance to provide tailored solutions and recommend appropriate trading strategies.
- Continuously monitor market trends, competitor activities, and industry developments to stay updated on market conditions and adjust sales strategies accordingly.
- Collaborate with internal departments, including Compliance, Operations, and Marketing, to ensure seamless onboarding of new clients and compliance with relevant regulations.
- Meet or exceed sales targets and revenue goals consistently. Actively manage your sales pipeline and report progress to the Sales Manager.
- Provide feedback and suggestions to the management team regarding product enhancements, marketing campaigns, and overall customer experience improvements.
- Act as a brand ambassador for the company, attending industry events, conferences, and networking opportunities. Promote our brokerage services and expand your professional network.
Qualification
- Bachelor’s degree in Business, Finance, Economics, or a related field. Relevant industry certifications (e.g., Series 3, Series 34) are highly desirable.
- Proven experience in sales or account management within the Forex or financial services industry. Has a demonstrated track record of meeting or exceeding sales targets.
- Sound knowledge of Forex trading, financial markets, and trading platforms, including technical analysis, fundamental analysis, and risk management strategies.
- Exceptional communication and interpersonal skills. Must have the ability to build rapport, influence, and negotiate effectively with clients at various levels of expertise.
- Strong analytical and problem-solving skills, with the ability to understand clients’ needs and recommend suitable trading solutions.
- Self-motivated and results-oriented, with a proactive approach to identifying opportunities and closing deals.
- Excellent organizational and time management abilities. Alongside the capacity to prioritize tasks, manage multiple clients simultaneously, and thrive in a fast-paced, target-driven environment.
- Proficiency in using CRM systems, trading platforms, and other sales-related tools.
Location: Abuja, Nigeria.
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