SALES DEVELOPMENT REPRESENTATIVE-VACANCY AT OXFORD TEST PREP COMPANY

Job Description

Are you passionate about making a positive difference in customers’ lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer’s unique needs and finding a solution? If this is you, apply today!

Responsibilities

•  Manage inbound and outbound calls
•  Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Provide accurate, valid, and complete product information by using the right methods/tools
• Meet customer success sales targets, calls, and mail handling standards.
• Keep records of customers interactions, process customer accounts, and file documents
• Follow communication Procedures, guidelines, and policies
• Take the extra mile to achieve organizational set goals.
• Implement follow-up plans with leads and customers through multiple channels, including calling and emails.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Coordinate Sales efforts with team members and another department
• Submit weekly and monthly reports on given tasks.
• Attend weekly meetings
• Willing to take on any other assigned tasks given by the Team Lead.
• Implement best sales practices and keep abreast of best sales practices.
• Ability to work by our core values and culture.

Qualification

•  At least a year of experience as a salesperson
• Minimum of a Bsc degree.
• Strong phone, email, and contact-handling skills
• Willingness to get tasks and reports done under little or no supervision.
• A great team player, who is a self-driven and can take initiatives
• Ability to multi-task, prioritize and manage time effectively.
• Excellent communication, listening, and presentation skills.
• Organized, Friendly, and approachable.
• Proficient in the use of CRM tools, Microsoft Word, Excel, PowerPoint presentation, google office suite, and Access.

Location: Oyo State, Nigeria.

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