Job Description
SENIOR ACCOUNT MANAGER
Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions
Overview
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 129,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Job Description
- Innovate to solve the world’s most important challenges
- Develop and sustain long term customer relationships;
- Establish these relationships while engaging customers at all levels including senior levels of the customer organization.
- Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions to match
Responsibilities
Sales Process:
- Manages the day to day business and strategies: maintaining a balanced approach to superior customer service and strategic account planning; quarterly results and long term account goals
- Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account
- Manage and build customer contacts, serving as the customer’s ambassador , “trusted advisor” and advocate
- Focal point for customer relationship, account, sales plans, proposals, contract negotiations, etc.
- Drives sales campaign and Business strategic initiatives
- Plan for account growth in the long term
Customers:
- Pursue growth through regular both face to face meetings and winning new customers to enlarge the assigned territory
People Management:
- Leverages and marshals cross functional company resources to address customers’ drivers and initiatives in a consultative manner;
- Guides and leverages management and executive sponsor interactions with the customer;
- Leads peers by influence to ensure coordination and support to pursue orders
Qualification
- Bachelor’s degree in Engineering preferably with Electrical/Electronics/Instrumentation background.
- Minimum 5 years’ experience in Instrumentation/Automation sales in O & G, Petrochemical, Power & water, Mining industry. Proven track record of success in this business environment.
- Proven track record in managing Key O&G Customers in the region is a must.
- Proven track record in Channel Management
- Technical expertise on Instrumentation/ Electrical solutions…
- Experienced in operating as a salesperson in an international, highly matrix organization; multi-country management experience is a must.
- Experienced in maneuvering through complex process with political agility and savvy
- Commercial excellence and Sales management through CRM (Salesforce)
- Experienced in complex selling, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning
- Understand Key process and economic drivers, to develop valued customer partnership in control and business solutions (system integrators, EPC, etc.)
Technical Skills & Required Specific Knowledge:
- A well-developed sense of the industry and market trends in the assigned territory and vertical
Good knowledge of our customers’ businesses and drivers - Financial and business acumen
- Account/Channel Management, ability to use market and marketing data to build successful accounts plans
Good knowledge of commercial terms, EPC contract T&Cs, etc. - Be champion of Sales Process and Disciplines.
We Value:
- Demonstrated ability to develop and foster strong customer relationships
- In-depth knowledge of Instrumentation/Fixed Gas Product and solutions.
- Strong verbal and written communications skills
- Familiarity with industry regulatory requirements and future mandates
- Ability to achieve results through influence in a matrixed-team environment
Location: Ikoyi, Lagos, Nigeria.
Apply: SENIOR ACCOUNT MANAGER