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STORE MANAGER-VACANCY AT GLOVO

STORE MANAGER

by Emmanuel Urua
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Job Description

Manage, control, and direct grocery retail stores and continuously improve i) functionality and ii) service level to achieve our Customer Experience goals.

Responsibilities

  • Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.
  • Manage staffing plans, schedules, quality initiatives, process change initiatives, and other Change initiatives necessary to enable the Operations plans.
  • Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
  • Set the requirements and expectations for Supervisors and Pickers.
  • Measure performance through metrics, providing feedback, and holding supervisor and pickers accountable for their performance and the performance of their teams.
  • Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
  • Work closely with other teams (HR, Category Management, Facility contractors, Safety Manager) to create and implement initiatives.
  • Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
  • Achieve stock accuracy targets.
  • Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals.
  • Improve quality and eliminate errors, reducing business costs.
  • Manage and report main KPIs on a weekly basis.
  • Perform administrative duties, and additional functions, as needed and determined by management

Qualification

  • You’ll have an impressive track record in a high-volume, fast-paced distribution or logistics environment like ours.
  • Team management experience.
  • 1-3 years experience in managing multidisciplinary teams.
  • Fluency in Local currency and English

Location: Lagos, Nigeria.

For More Information: STORE MANAGER

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