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TELECOLLECTOR OFFICER-VACANCY AT JIAYOU OUTSOURCING LIMITED

TELECOLLECTOR OFFICER

by Emmanuel Urua
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Job Description

TELECOLLECTOR OFFICER

Contact borrowers behind on loan payments via phone, SMS, and WhatsApp to negotiate repayment terms.

Job Description

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries. telecollector officer

Responsibilities

  • Contact borrowers behind on loan payments via phone, SMS, and WhatsApp to negotiate repayment terms.
  • Maintain detailed records of communication and payment agreements.

Qualifications

  • Strong customer service, negotiation, and communication skills.
  • Ability to handle pressure while upholding ethical standards.
  • Work independently and in a team.
  • 0-3 years experience required.
  • (NOTE: Work requires personal Android/iOS phones.)

Location: Ojodu-Berger and Ogba

Salary: 50,000 NGN + Plus Attractive Bonus

How to Apply: Send resume to fortcomoutsource@gmail.com, with job title as email subject.

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