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Job Description
We are looking for a web3 community manager middle-skillWeb3 level
Responsibilities
- Monitor and promptly respond to inquiries, feedback, and support requests from community members on the Governance forums.
- Provide clear and concise answers to questions, troubleshooting guidance, and assistance with technical issues related to our Web3 products or services.
- Foster a positive and inclusive community environment by promoting respectful and constructive discussions among community members.
- Enforce community guidelines and code of conduct to maintain a safe and respectful environment on the Discord server.
- Stay informed about the latest trends and best practices in community management to continuously improve community engagement and support.
- Proactively identify opportunities to improve user experience on Discord and contribute ideas to enhance user support processes.
Qualification
- Strong communication and interpersonal skills with the ability to convey technical information in a clear and user-friendly manner.
- Previous experience in customer support, community management, or a similar role.
- Excellent problem-solving skills and ability to handle high-pressure situations calmly and professionally.
- Empathy and patience to provide exceptional support to users with varying levels of technical expertise.
- Passion for Web3 technologies, decentralized applications
Location: Remote.
For More Information: WEB3 COMMUNITY MANAGER
